FAQs
Questions, answered.
Services, process, pricing, ownership and support — plainly. If yours isn’t here, ask us directly.
General
What services does Workaholic Developers offer?
We offer web development, mobile app development, AI & machine learning, enterprise software, cloud solutions, UI/UX design, API development, and maintenance & support.
Where is Workaholic Developers located?
We are a global company with teams in India and Canada, serving clients worldwide.
What industries do you specialize in?
Healthcare, Finance, Education, Real Estate, Retail, Logistics, and Enterprise solutions.
Do you provide support after project delivery?
Yes, we offer comprehensive post-launch support and maintenance packages with various SLA options.
How fast can you really deliver a website?
Yes, we really deliver professional websites in 24 hours! Our 24-hour delivery applies to standard business websites, landing pages, and portfolio sites. For more complex projects like e-commerce platforms or custom web applications, we provide detailed timelines during the consultation phase. Rush delivery options are available for most project types.
How do you handle communication during projects?
You'll have a dedicated project manager as your single point of contact. We use Slack for daily communication, conduct weekly video calls for progress updates, and provide access to our project management system where you can track progress in real-time.
Can you help with an existing project that needs improvements?
Definitely! We frequently take over and improve existing projects. We'll conduct a thorough code audit, identify areas for improvement, and provide a detailed plan for enhancements. Whether it's performance optimization, new features, or a complete overhaul, we've got you covered.
Process
How do I get started with a project?
Contact us through our form, email, or schedule a call. We will discuss requirements and provide a detailed proposal.
What is your development process?
We follow Agile methodology with 2-week sprints: Discovery, Design, Development, Testing, Deployment, and Support.
How long does a typical project take?
Simple websites: 2-4 weeks. Mobile apps: 2-4 months. Enterprise solutions: 6-12 months.
Will I be involved in the development?
Yes! You get regular updates, sprint demos, and direct communication with the team.
How do you ensure quality?
Code reviews, automated testing, dedicated QA team, and multiple testing phases.
Pricing
What's included in your project quotes?
Our quotes are comprehensive and transparent. They include discovery & planning, UI/UX design, development, testing, deployment, documentation, training, and 90 days of support. No hidden fees—what you see is what you pay.
What are your payment terms?
We typically work with a 40-30-30 payment structure: 40% upfront, 30% at midpoint, and 30% upon completion. For larger projects, we can arrange milestone-based payments. We accept bank transfers, credit cards, and PayPal.
How do you price projects?
We offer Fixed Price, Time & Materials, Dedicated Team, and Retainer pricing models.
Do you offer discounts?
Yes, for long-term contracts, startups, non-profits, and referrals.
What is included in pricing?
Project management, design, development, QA, deployment, documentation, and warranty period.
Do you offer free consultations?
Yes! Free 30-60 minute initial consultation to understand your requirements.
Technical
What technologies do you use?
Laravel, React, Vue.js, Node.js, Flutter, Python, TensorFlow, AWS, Azure, and more.
Do you provide source code ownership?
Yes, upon full payment you receive complete ownership of custom code.
Can you work with existing codebases?
Yes, we regularly work with existing codebases for enhancements and maintenance.
Do you help with hosting?
Yes, we assist with server setup, deployment, and can manage your infrastructure.
Support
What support options do you offer?
Basic (48hr), Standard (24hr), Premium (4hr), and Enterprise (1hr) response times.
What is typical response time?
Critical: 1-4 hours. Standard: 24-48 hours depending on your support plan.
Do you provide documentation and training?
Yes, comprehensive documentation and training sessions are included.
Can you help scale our application?
Yes, we design for scalability and help with performance optimization and cloud scaling.
How can I contact support?
Email [email protected], live chat, or dedicated portal for clients.